On What Basis Can A Phone Operator Refuse To Unlock My Phone

Today we received the following question:

Phone Operators

I just bought the new iPhone 11 which has been great . But now I would like to do some adjustments to it and the phone is still in under warranty for at least year. Does the phone operator have to explain why it voids my warranty in case I unlock my phone?

Thanks Melanie, from Kansas City


Such behavior is not justified. You could try to say to your current phone operator that you will approach another phone operator in case they still refuse and hope common sense wins.

iphone 11 unlock

I do not know that there is law somewhere that would force telephone operator to reconfigure goods sold. It could be assumed that the contract has fixed limitation period. Once the agreement is over, you should rely on this clause, which allows you to enforce the ban only for limited time.

I hope this answers your question. If not, then please let us know in the comments below!

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